Systems Operations / Support Analyst

Company: INSPYR Solutions
Location: Kissimmee
Posted on: November 19, 2024

Job Description:

Title: Data Scientist

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Location: Orlando, FL (4 days onsite/1 day remote)
Duration: 12+ months contract
Compensation: $80.00 - 88.00/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Data Scientist

Description: This role is responsible for maintenance, support and daily operations of the Customer Engagement (CE) modeling and analytics software applications.
This role will ensure on a daily basis that CE model data flows and dashboard extracts are executing and up-to-date.
The Production Support Analyst is responsible for diagnosing and resolving application issues in order to ensure optimal performance and usability for downstream CE system users.
Ability to research, analyze and resolve operational issues in a timely manner
Provide root cause analyses to identify and proactively prevent future issues
Demonstrable skill supporting Snowflake, Dataiku and Tableau SaaS operations to include flow, extract, and other scripting automation
Build predictive models and machine-learning algorithms using tools such as Dataiku, DataRobot or Azure Machine Learning Studio to include ML models such as Decision Trees, Logistic Regression, and Random Forrest
Experience with data mining techniques
Expert knowledge of SQL, and Python
Familiarity using dashboard development using Tableau Desktop
Strong experience in working with large volumes of data to include integration and cleansing
Knowledge of production support concepts such incident reporting, testing, debugging, monitoring, and audits
Skill in creating and maintaining technical documentation to include run book creation for routine or repeatable operations
Monitor and maintain operational readiness and reliability of the CE operational systems
Develop effective working relationships within the CE department and support teams of the CE operational platforms
Develop automated processes and technical documentation in conjunction with departmental resources
Actively own and coordinate issue resolution between departmental and support partners
Prioritize issues in alignment with Marketing and other affiliated partners who are dependent on issue resolution
Assess issues and communicate an ETA for issue resolution based on agreed-upon time frames to the appropriate CE and departmental partners
Communicate resolution of issues with CE and departmental partners based on agreed-upon time frames

Basic Qualifications: Machine Learning
Statiical Modelling
Ability to develop effective working relationships
Possessing excellent interpersonal skills to include teamwork, facilitation, and negotiation
Ability to work independently or as part of a team to resolve issues
Effective written and verbal communication skills
Demonstrate an ability to work under pressure, manage competing priorities and meet or exceed expectations regarding issue identification, resolutions and communication.

Education BA or equiv work experience

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) Retirement plan
---and much more!


About INSPYR Solutions


Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Keywords: INSPYR Solutions, Brandon , Systems Operations / Support Analyst, Professions , Kissimmee, Florida